Frequently Asked Questions

When it comes to shopping, finding direct Australian sellers can offer a unique and authentic experience. Whether you’re located in Melbourne, Sydney, or any other part of Australia, supporting local businesses has never been more important.

With the convenience of online shopping, you can now explore a wide range of products offered by local Australian sellers without leaving your home. From handmade crafts to locally sourced produce, there’s something for everyone.

Welcome to The Personalised, your one-stop destination for finding the ideal gift or perfect piece that is tailored just for you. We understand that searching for the right item can be time-consuming and overwhelming, but with our user-friendly platform and advanced features, buying on The Personalised is a breeze.

To begin your shopping journey, simply start with a quick search using keywords related to what you’re looking for. Whether you’re in search of the latest trends or need some inspiration, our platform offers suggested filters to help refine your search and narrow down the options.

When browsing through the results, you’ll find detailed product descriptions and images to give you a clear idea of what each item has to offer. Additionally, we take pride in supporting local businesses and promoting items that are Made in Australia. You can easily identify these by looking out for seller location.

Once you’ve found a seller or product that catches your eye, simply click on their listing to view more details. If available, you can also visit their website directly through our platform to explore their full range of offerings.

Completing transactions on The Personalised is secure and hassle-free. Our trusted sellers ensure smooth transactions and provide excellent customer service throughout the process. You can confidently make your purchase knowing that your personal information is protected.

So why wait? Start exploring The Personalised today and discover unique treasures that will leave a lasting impression. Happy shopping!

Selling on The Personalised is easy, and getting started is simple. Enter your seller details on the onboarding form, then add listings in a comma separated file  with videos and images link. Next up, share your file to us. 

For inquiries or assistance, please reach out to The Personalised Team via email at info@thepersonalised.com.au or through the chat icon on our website. We strive to respond promptly to all messages and look forward to assisting you with any questions or requests you may have.